FAQs

. Can a massage chair really help with back pain and relaxation?

Answer: Yes. With rollers and airbags, massage chairs help improve blood circulation, reduce muscle stiffness, and relieve back pain. They also provide spinal support and reduce pressure on joints, helping the body relax effectively.

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2. Is it safe to use a massage chair every day?

Answer: Yes, but moderation is important. Most experts recommend 15–30 minutes per session. Overuse may cause muscle soreness or fatigue. Start with low intensity and gradually adjust to your comfort level.

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3. What features should I look for when buying a massage chair?

• 2D / 3D / 4D rollers – Different levels of depth and massage precision

• Airbags – Compression massage for shoulders, arms, and legs

• Heat therapy – Relaxes muscles and improves circulation

• Zero Gravity Recline – Reduces spinal pressure and improves relaxation

• Body Scan Technology – Adjusts massage points to your body shape

• Bluetooth / Speakers – Enhances the relaxation experience with music

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4. How much space do I need for a massage chair?

Answer: It depends on the model. Some require space behind the chair for reclining, while others are “Wall-Hugging / Zero-Space” models that need very little clearance. Always measure your space before buying.

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5. Are massage chairs suitable for tall or heavy people?

Answer: Yes. Many models have extendable footrests and longer roller tracks to accommodate taller users. Always check the weight and height capacity in the product details.

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6. Is it safe for people with medical conditions?

Answer: People with conditions like osteoporosis, heart problems, or high blood pressure should consult a doctor before using a massage chair. Pregnant women should also seek medical advice first.

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7. How do I clean and maintain my massage chair?

Answer: Use a soft, damp cloth to wipe the upholstery. Avoid harsh chemicals that could damage the material. Regular cleaning and proper care will extend the life of your chair.

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8. Do massage chairs come with warranty and after-sales service in Cambodia?

Answer: Yes. Most models include a 3–5 year warranty on parts and labor. Be sure to confirm warranty terms and available after-sales service when purchasing.

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9. Can I use a massage chair as a regular recliner?

Answer: Absolutely! Many models are designed to be both a comfortable recliner and a full-body massage chair, perfect for relaxing while watching TV or reading.

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10. What should I consider before buying a massage chair?

• Define your main purpose (relaxation, pain relief, post-workout recovery, etc.)

• Set a budget and compare features within that range

• Check warranty, after-sales support, and installation service in Cambodia

• If possible, test the chair in a showroom or request a demo before purchasing

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11. How long does delivery take in Cambodia?

Answer: Delivery usually takes 2–5 business days in Phnom Penh and 5–10 business days for provinces. Please check with our support team for exact timelines.

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12. Do you provide free installation?

Answer: Yes, most of our massage chairs come with free delivery and installation within Phnom Penh. For provinces, there may be an additional service fee.

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13. How much electricity does a massage chair use?

Answer: Massage chairs are energy efficient. On average, they consume about 100–200 watts per hour (similar to a TV). Using it for 30 minutes a day won’t significantly increase your electricity bill.

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14. Can more than one person use the same massage chair?

Answer: Absolutely. Massage chairs are designed for multiple users. Some models even allow you to save personalized settings for each family member.

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15. What is the lifespan of a massage chair?

Answer: With proper care, a high-quality massage chair can last 10–15 years. Regular cleaning and timely maintenance will extend its lifespan.

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16. Do massage chairs make a lot of noise?

Answer: No. Modern models are designed to operate quietly, so you can use them while watching TV, reading, or even while someone else is sleeping in the same room.

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17. Can children use a massage chair?

Answer: We don’t recommend it for young children. Teenagers may use it under parental supervision at low intensity settings.

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18. Is financing or installment payment available in Cambodia?

Answer: Yes. We offer monthly installment plans through selected banks and microfinance partners. Please contact us for details.

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19. What’s the difference between 2D, 3D, and 4D massage chairs?

Answer:

• 2D: Rollers move up/down and left/right.

• 3D: Rollers also move in/out for adjustable depth.

• 4D: Includes all 3D functions + speed and rhythm control for a more realistic massage experience.

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20. What is Zero-Gravity mode?

Answer: Zero-Gravity recline positions your body so that your legs are elevated above your heart, reducing pressure on your spine and improving blood circulation—similar to the posture astronauts use in space.

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21. Do massage chairs help with sleep?

Answer: Yes. Many customers report that using the chair before bedtime helps reduce stress and improves sleep quality. Some models even have a “Sleep Mode” massage program.

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22. How heavy is a massage chair?

Answer: Depending on the model, a massage chair weighs between 70–150 kg. Our team will deliver and set it up for you, so you don’t need to worry about moving it.

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23. Can I move the massage chair to another room later?

Answer: Yes. Most chairs have wheels at the back, making it easier to move on flat surfaces. For multi-floor houses, our team can help reposition it.

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24. Do massage chairs help athletes or gym-goers?

Answer: Yes. Post-workout massage helps reduce muscle soreness, stiffness, and fatigue while improving recovery time.

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25. Are massage chairs better than going to a spa?

Answer: A spa offers human touch and variety, but a massage chair provides unlimited daily access at home with no extra cost per session. It’s a one-time investment for long-term benefits.