Privacy policy

🔒 Privacy Policy

At Royal Massage Chair Romania, we respect the privacy of our visitors and responsibly protect their personal data. This Privacy Policy explains what types of information we collect, how we use it, and what your rights are.

1. Who we are

The website www.royalmassagechair.ro is operated by:

Company name: Royal Massage Chair Romania

Email: info@royalmassagechair.ro

Phone: +40 720 123 456

35 Unirii Boulevard Street, Sector 3, Bucharest 030825, Romania

2. What data do we collect

We collect the following types of personal data:

First and last name

Telephone number

Email address

Delivery/billing address

Payment information (partial, without access to card details)

Order history and browsing behavior

3. How we collect data

Data is collected through:

Order form

Contact form

Customer account (if created)

Cookies and web analytics tools (e.g. Google Analytics, Facebook Pixel)

4. Purpose of collection data

We use the collected data for:

Order processing and delivery

Issuance of tax documents

Customer support and communication related to orders

Sending newsletters (with prior consent)

Improving the experience on the site (user behavior analysis)

5. Legal basis

We process your personal data only when:

It is necessary for the execution of a contract (e.g. delivery of products)

It is necessary for the fulfillment of legal obligations (e.g. issuing an invoice)

You have provided explicit consent (e.g. newsletter subscription)

We have a legitimate interest (e.g. fraud prevention, site performance analysis)

6. How long do we keep the data

The data is kept:

During the contract/order and a subsequent period, according to tax legislation (5-10 years)

Until the withdrawal of consent, in the case of newsletters

Until the deletion of the customer account, if applicable

7. Who we share your data with

Your data may be shared with:

Courier service providers

Payment processors (e.g. Netopia, Stripe)

Accountants and administrative service providers

Marketing platforms (with consent only)

We do not sell or transfer your data to unauthorized third parties.

8. Data Security

We implement modern technical and organizational measures to protect data, including:

Encrypted transmission (SSL)

Restricted access to data

Regular backup

9. Your rights under the GDPR

You have the following rights:

Right of access to personal data

Right to rectification

Right to erasure (“right to be forgotten”)

Right to restriction of processing

Right to data portability

Right to object to processing

Right to withdraw consent at any time

To exercise these rights, you can contact us at info@royalmassagechair.ro.

10. Cookie Policy

The site uses cookies for:

Correct functioning of the pages

Saving user preferences

Traffic analysis and user behavior (e.g. Google Analytics)

Remarketing (e.g. Facebook Ads)

By using the site, you agree to the use of cookies. You can manage your preferences in your browser settings.

11. Changes to the privacy policy

We reserve the right to update this policy periodically. Any changes will be displayed on this page, with the revision date updated.

Last updated: [May 2025]

12. Contact

For any questions related to data privacy:

📧 info@royalmassagechair.ro

📞 +40 720 123 456